Contact Us

Contact our bakery team- Submit your request for custom cakes, bulk orders, or corporate catering and we will respond within one business day.

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Online Return Policy

1.Freshness Guarantee

  • All our products are baked fresh and dispatched with utmost care.
  • Since bakery items are perishable, returns are accepted only under specific conditions outlined below.

2. Eligible Returns

You may request a return or replacement if:

  • The product arrives damaged, spoiled, or in poor condition.
  • The wrong item was delivered (different flavor, size, or product than ordered).
  • Packaging is tampered with or incomplete upon delivery.

3. Non‑Returnable Items

  • Customized cakes, personalized messages, or special orders.
  • Products consumed or partially used.
  • Orders not reported within 24 hours of delivery.

4. Return Process

  • Notify us within 24 hours of delivery with photos of the product and packaging.
  • Email our support team at support@whiskedbliss.com
  • Once verified, we will arrange for a replacement or issue store credit.

5. Refunds & Credits

  • Refunds are processed as store credits or replacement items (cash refunds are not available due to product perishability).
  • Credits will be issued within 3–5 business days after approval.

6. Delivery Issues

  • If delivery fails due to incorrect address or recipient unavailability, the order will not be eligible for return or refund.
  • Rescheduling may be possible with additional delivery charges.